FAQ
Frequently Asked Questions
Find answers to the most common questions about our private dance lessons, scheduling, pricing, and more.
Getting Started
Lessons & Pricing
Ballet
Contemporary Dance
Practicalities
What is your cancellation policy?
Because studio time is booked and reserved in advance, we ask for at least 4 days' (96 hours') notice to cancel or reschedule an individual lesson. Cancellations made with less than 4 days' notice will be charged in full. This applies regardless of the reason for cancellation, including illness, work commitments, or travel. This policy ensures we can maintain studio bookings, honour our teachers' time, and keep availability fair for all students.
Are lesson packages refundable?
No. Lesson packages are non-refundable once purchased. Individual sessions within a package can be rescheduled in line with our cancellation policy (at least 4 days' notice), but the package itself cannot be refunded, part-refunded, or transferred to another person. Unused lessons remain valid for 6 months from the date of purchase. Please only purchase a package if you're confident you can complete the lessons within that period.
Get in Touch
Still Have Questions?
We're happy to help with anything not covered here. Get in touch and we'll get back to you promptly.